Models for Promoting Culturally Competent Patient-Provider Communication: Kleinman's Nine Questions
The questions are:
- What do you call your problem?
- What name does it have?
- What do you think caused your problem?
- Why do you think it started when it did?
- What does your sickness do to you?
- How does it work? How severe is it?
- Will it have a short or long course?
- What do you fear most about your disorder?
- What are the chief problems that your sickness has caused for you?
- What kind of treatment do you think you should receive?
- What are the most important results you hope to receive from the treatment?
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